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About Randy White

Randy White is CEO and co-founder of the White Hutchinson Leisure & Learning Group. The 31-year-old company, with offices in Kansas City, Missouri, has worked for over 600 clients in 37 countries throughout the world. Projects the company has designed and produced have won seventeen 1st place awards. Randy is considered to be one of the world's foremost authorities on feasibility, brand development, design and production of leisure experience destinations including entertainment, eatertainment, edutainment, agritainment/agritourism, play and leisure facilities.

Randy was featured on the Food Network's Unwrapped television show as an eatertainment expert, quoted as an entertainment/edutainment center expert in the Wall Street Journal, USA Today, New York Times and Time magazine and received recognition for family-friendly designs by Pizza Today magazine. One of the company's projects was featured as an example of an edutainment project in the book The Experience Economy. Numerous national newspapers have interviewed him as an expert on shopping center and mall entertainment and retail-tainment.

Randy is a graduate of New York University. Prior to repositioning the company in 1989 to work exclusively in the leisure and learning industry, White Hutchinson was active in the retail/commercial real estate industry as a real estate consultancy specializing in workouts/turnarounds of commercial projects. In the late 1960s to early 1980s, Randy managed a diversified real estate development company that developed, owned and managed over 2.0 million square feet of shopping centers and mixed-use projects and 2,000 acres of residential subdivisions. Randy has held the designations of CSM (Certified Shopping Center Manager) and Certified Retail Property Executive (CRX) from the International Council of Shopping Centers (ICSC).

He has authored over 150 articles that have been published in over 40 leading entertainment/leisure and early childhood education industry magazines and journals and has been a featured speaker and keynoter at over 40 different conventions and trade groups.

Randy is the editor of his company's Leisure eNewsletter, has a blog and posts on Twitter and Linkedin.

Some bad and some good news

Here’s some bad and good new about people returning to out-of-home entertainment and arts venues Continue reading

The latest on the comfort visiting out-of-home entertainment & arts

Here’s the latest survey results on adults’ comfort visiting different out-of-home entertainment venues right now. Continue reading

Don’t miss ShowUp starting on Monday

ShowUp, a 3-day virtual conference for the location-based entertainment industry, is something you don’t want to miss out attending. Continue reading

Will we need post-coronavirus resocialization lessons?

Will we need post-coronavirus resocialization lessons? Continue reading

Changes in restaurant foot traffic by state a possible indicator of changes in attendance for out-of-home entertainment and arts.

Changes in restaurant foot traffic by state a possible indicator of changes in attendance for out-of-home entertainment and arts.
Continue reading

We’ve re-activated our Leisure eNewsletter today with articles on 27 trends that will reshape location-based entertainment & arts in the post-pandemic era

We’ve re-activated our Leisure eNewsletter today with articles on 27 trends that will reshape location-based entertainment & arts in the post-pandemic era. Continue reading

An update on when we might reach herd immunity and post-pan normality

Although the percentage of Americans who will need to become immune to Covid-19 to reach herd immunity may be higher than originally anticipated, a new survey on the willingness to get vaccinated indicates it still appears plausible in 2021. Continue reading

The other side of accelerated economic inequality – Americans who have become better off during the pandemic and its implications for out-of-home entertainment & arts

There will be two Americas in the post-pandemic world. There will be the people currently going through financial hell and there will be Americans who have become better off during the pandemic. Continue reading

Millennials reach all-time high in comfort going to many out-of-home entertainment and arts venues

Millennials reach all-time high in comfort going to many out-of-home entertainment and arts venues.
Continue reading

When will the out-of-home entertainment and arts industry recover?

Here’s discussion and my projections on when and to what extent the out-of-home entertainment and arts industry will recover. Continue reading

When will we be able to take our masks off and return to normalcy? – part 2

Here are several caveats to if and when we might reach herd immunity based on the Pfizer and Moderna Covid-19 vaccines. Continue reading

When will we be able to take our masks off and return to normalcy?

When can we stop social distancing, take our face masks off and again safely return to school, workplaces and public places to socialize, party, play, be entertained, shop, exercise and dine and drink? Continue reading

Prepare for the 21st Century’s roaring 20s. The human desire to socialize and have fun IRL will survive the pandemic.

If history is a guide, we should eventually make it to our own Roaring 20s when consumption and out-of-home socialization will come back with a vengeance Continue reading

The surge in coronavirus infections is causing increased concern for in-person gatherings and public activities

The surge in coronavirus infections is causing increased concern for in-person gatherings and public activities Continue reading

Will increased cooking at home, restaurant takeout, and meal delivery become the post-pandemic future normal? If so, what are its implications for location-based entertainment?

How the pandemic has changed our dining behaviors and its impact on our post-pandemic dining and visits to location-based entertainment venues. Continue reading

Hometainment’s impact on the post-pandemic entertainment landscape

When the risk of the coronavirus finally disappears, will our current levels of hometainment continue or will our out-of-home entertainment return to its 2019 levels? Continue reading

Using slices of Swiss cheese to make people feel safe from catching the coronavirus at public places?

The coronavirus is an existential threat for getting people to participate in public activities. How Swiss cheese to make them more comfortable to attend. Continue reading

Virus infections spike, comfort levels visiting public activities, including LBEs, drops

The current surge in coronavirus infections is decreasing the number of people comfortable visiting location-based entertainment, including FECs. Continue reading

What can the comfort of returning to concerts tell us about the comfort of returning to other type LBEs?

Research on concert attendees offers insights on who is most likely to return to location-based entertainment, including FECs. Continue reading

Covid-time restaurant preferences and concerns

While people’s food and drink preferences are continually changing, some things remain the same as pre-pandemic for dining out during the coronavirus, while others have changed. Continue reading

The great location-based entertainment decimation event

The pandemic and its continuation into 2021 are a genuine existential threat to location-based entertainment and FECs. Continue reading

The gentrification of marriage and weddings and the popularity of farm venues

Growing trends – gentrification of marriages and farm-based weddings and receptions. Continue reading

Comfort levels going to public places creeping up

Since lows in August, comfort levels going to different out-of-home public activities is now creeping up Continue reading

Covid-19 accelerates the socioeconomic bifurcation of out-of-home entertainment and arts

If you thought the 2019 out-of-home entertainment and arts market was gentrified, just wait for how gentrified the post-pandemic market becomes Continue reading

Covid’s impact on pumpkin time out-of-home public activities

Lots of people are going stir-crazy and craving some sort of ‘safe’ out-of-home entertainment they can visit. This fall it look like agritainment/agritourism will be the winner. Continue reading

Increase in work-at-home creates a shift in site selection strategies for location-based entertainment

More people working at home has shifted site selection strategies for location-based entertainment. Continue reading

A shift in parents’ emotional drivers and the meaning of family time

The pandemic as accelerated a trend that began several years ago – parents increasingly putting themselves first instead of their kids as their Gen X parents did.
Continue reading

The false dawn – a vaccine will get us back to normal

Unfortunately, most government and public-health officials are not preparing the public and businesses for the likely scenario following when a vaccine for coronavirus is available. Continue reading

The gap in comfort between millennials and all adults starts to widen for some activities.

We’re seeing an uptick in Millennials’ comfort visiting different out-of-home entertainment and cultural activities Continue reading

Location-based entertainment venue food & drink during the Covid-era

LBEs that make the guest dining and drinking experience as safe and positive as possible and broadly communicate their health and safety measures to guests will be able to maximize their attendance and revenues during these trying times. They might even get a competitive leg up on restaurants, peoples’ top choice to return to. Continue reading

There’s a nesting trend underway

Location-based entertainment and cultural venues face new headwinds from the nesting trend. Continue reading

When will people return to restaurants, museums, and location-based entertainment?

The data indicates that we won’t be getting back close to 2019 levels of visitation and attendance at out-of-home dining, social, cultural and entertainment activities any time soon. Continue reading

Will Uber-Bunkering, an acceleration of a decades old trend, stay uber post-pandemic?

Time at home has been on the increase for decades. The pandemic has caused an abrupt and dramatic acceleration of that trend. Now, almost all socialization, entertainment and cultural activities take place at home. Post-pandemic, will things go back to the old normal? Continue reading

People’s comfort returning to out-of-home activities continues its decline

People’s comfort returning to out-of-home activities continues its decline Continue reading

People’s comfort returning to out-of-home activities on the decline

Here’s the most current poll results on people’s comfort levels and intentions on returning to out-of-home leisure activities. Continue reading

Should location-based leisure businesses have strict mandatory face mask requirements?

This blog contains a lot of data from research and polls on the face mask requirements location-based leisure businesses should adopt to become the most successful during corona-time. Continue reading

How Covid-19 is reshaping the out-of-home leisure competitive landscape

The pandemic has reshaped the competitive out-of-home leisure competitive landscape, changing the leisure activities people will choose to do. Continue reading

A little corona levity

A little corona levity Continue reading

What does death of the buffets mean for location-based entertainment?

What does death of the buffet mean for location-based entertainment? Continue reading

Less than 1/3rd of previous bowlers are ready to return

Due to the coronaviruses, less than 1/3rd of previous bowlers are ready to go bowling again Continue reading

The illusion that a vaccine is the magic bullet to the post-pandemic era (and if it is, the timeline is much longer than anticipated)

The illusion that a vaccine is the magic bullet to the post-pandemic era (and if it is, the timeline is much longer than anticipated)
Continue reading

Comfort for visiting leisure, entertainment and cultural destinations continues to decline

Morning Consult has been polling Americans every two weeks on their comfort levels of engaging in different out-of-home leisure activities. For every activity tracked, the comfort level was on an upswing into the second week in June, after which it … Continue reading

The post-Covid out-of-home entertainment competitive landscape

Pre-Covid LBE and FEC business models are all facing a true existential threat. Their existing business models will all suffer accelerated Darwinism if they don’t adapt and innovate for the new post-pandemic future with customers who are fundamentally different than the ones we knew before. Continue reading

Is Chuck E. Cheese’s bankruptcy a bellwether for the decimation of the LBE/FEC industry?

The Covid-19 pandemic has been devastating for the location-based entertainment (LBE) industry. Why I predict that at least 30% of FECs will go out of business and be permanently closed by the end of 2021, perhaps sooner. Continue reading

Increasing concern about Covid-19 impacting attendance at entertainment and cultural venues

Multiple polls show an increase in Americans’ concerns about the coronavirus outbreak and fear of getting sick. The worsening situation is sure to slow or postpone the reopening of entertainment and cultural venues of all types, including family entertainment centers (FECs)
Continue reading

Consumers’ comfort visiting leisure activities falls with Covid-19 infection surge

Consumers’ comfort levels visiting leisure and entertainment activities has declined with the Covid-19 infection surge. Continue reading

What’s the future look like for movie theaters?

Both AMC and Regal, respectively the country’s largest and second-largest theater chains, are set to reopen in the coming months to the extent that different lockdown regulations permit. But they, along with all the other movie theaters in the U.S., … Continue reading

What impact will the Covid-19 pandemic have on births?

If you thought all the people stuck at home with their romantic partners during the lockdown and/or self-quarantining would reverse the trend and lead to a baby boom, you are probably wrong based on the lessons from history and what researchers are predicting. Continue reading

It’s a long road ahead for location-based entertainment to recover to pre-pandemic business levels

There’s been a lot of press coverage on consumers returning to reopened restaurants, location-based entertainment (LBE) and other businesses. Yes, the trend is up with increasing attendance. However, moving up from zero attendance doesn’t mean you will soon be at 100%. Here’s what all the polls and research is telling us about a recovery. Continue reading

To recover the fastest, location-based businesses need mandatory mask wearing

Now that businesses are being allowed to reopen, they need to make sure they are doing everything possible to attract customers back as soon as possible. In the coronavirus era, that includes a new criterion, “Is it safe to visit? … Continue reading

Peoples’ Covid-19 fears and its impact on out-of-home entertainment & dining activities

Following is some very recent polling data that I sorted through from multiple sources on the current state of consumers’ fears that they or a member of their family will catch coronavirus and the impact of this fear on their … Continue reading

Who will be the first to return to which out-of-home leisure/entertainment activities?

Here’s my latest research and thoughts on which customers will be the first to return, to which out-of-home entertainment/leisure activities, and at what frequency. Continue reading

When will people return to out-of-home entertainment and dining based on their income, education, generation & age?

Here’s some very recent data on when adults expect to return to restaurants and out-of-home (OOH) entertainment and cultural venues based on their incomes, education, generation and age. Continue reading

When, if ever, will location-based entertainment become profitable again?

There are a number of factors that will determine when LBEs will be profitable again including the share of the population at high risk of Covid-19. Here’s the latest data and predictions. Continue reading

The economics of operating location-based entertainment in corona-time

As stay-in-place orders are lifted, reopening LBEs will face financial challenges. Continue reading

Covid-19 is accelerating the migration of entertainment & socializsation to the metaverse

The acceleration of our use of virtual entertainment and socialization during the pandemic will have a long-term impact on out-of-home entertainment. Continue reading

What out-of-home activities consumers are now willing to do?

We’re seeing improvement in the percent of consumers ready to return to out-of-home entertainment, but it isn’t where we need to be. Continue reading

What will make people comfortable returning to your business?

What health and safety practices will make people feel most comfortable to return to your business while the coronavirus is still out there? Continue reading

Readiness to return to out-of-home entertainment, arts and dining based on income and education

A May 5-9 poll gives us insight on whether and how peoples’ incomes and education will affect how soon they will return to restaurants and location-based entertainment and cultural attractions. Continue reading

Who’s ready to return to out-of-home entertainment and cultural experiences?

Now that states are starting to allow businesses to open and the lockdown is winding down, will people return to out-of-home (OOH) entertainment and cultural experiences? Our company has access to a large number of national U.S. polls with very current data. So, I dug into the data of some of them to see what people are saying. Continue reading

The accelerated digitalization of place is disrupting the real estate landscape

It was first back in 2015 in our company’s Leisure eNewsletter that we wrote about the growing trend of the digitalization of place – that the internet and digital technology is making it possible to acquire things or to have experiences at-home … Continue reading

The inconvenient truth – almost all location-based entertainment business models are now obsolete

Our company prides itself in using research to identify trends and guide our clients to future-proof their location-based entertainment centers (LBEs), which includes the categories of family entertainment centers (FECs), social eatertainment venues and agritainment/agritourism farms. As they say in … Continue reading

Will no longer doing some things we used to do pre-Covid become a permanent habit?

While bunkered down at home, I’ve been taking long walks everyday whenever the weather permits. Here in Kansas City in the Spring, it’s a great time to take walks as all the greenery is emerging. Winters here are very gray. … Continue reading

Will your entertainment or cultural venue be ready for the post-lockdown guests?

Now is the time to start thinking about what changes need to be made to both facility design and operations to attract the post-lockdown consumer. Continue reading

A nightclub virtual experience with conspicuous leisure value

Virtual entertainment experiences are starting to take on the conspicuous leisure value of out-of-home ones. Continue reading

Predictions on the post-pandemic location-based entertainment landscape

What will the post-pandemic out-of-home entertainment competitive landscape look like? Continue reading

The impact of virtual entertainment experiences during the lockdown on the post-pandemic entertainment landscape

What might the long-term impact be on our out-of-home entertainment behavior once the corona-crisis is over? Continue reading

Free 13-part webinar on building the perfect business plan

Build A Business just started a free 13-part daily webinar on building the perfect business plan in 13 slides. Continue reading

The post-pandemic future of America’s location-based entertainment

The coronavirus is likely to devastate large portions of the location-based entertainment industry. Businesses that survive should expect a less-saturated market with a changed consumer base and market size. Continue reading

The out-of-home entertainment blood bath

There is massive over expansion of out-of-home entertainment options occurring in many markets. At the same time, in-home entertainment options are becoming more alluring. Jim Kessler, owner and operator of two Lasertron venues, just posted a blog on what it … Continue reading

Digital disruption changes industry definitions

This year two major trade organizations changed the definition of their industries. Both are telltale signs of the major digital disruption that is occurring to all types of out-of-home (OOH) B2C businesses, including OOH leisure and entertainment.  According to the National … Continue reading

The overexpansion of CLVs, especially FECs, is sheer folly

It’s really getting hard to understand if there is any sanity left in the out-of-home (OOH) community leisure venue (CLV) industry, especially for developers of the classic formula family entertainment centers (FECs). We’re seeing daily announcements of all types of … Continue reading

Are you appealing to the Conscientious Consumer? Budweiser does.

Offering the coolest bowling or entertainment and/or the tastiest, trendiest burger or flatbread no longer cuts it. Continue reading

Dave & Buster’s continues its decline

Yesterday Dave & Buster’s reported record revenues in the third quarter, up 12.9%. Sounds all rosy, but it really isn’t when you drill down into the results. The revenue increase is attributable to an increase in the number of stores. … Continue reading

Household spending at community-based entertainment and restaurants exceeds spending in the year 2000

Household spending at community-based entertainment venues and restaurants exceeds spending in 2000. Continue reading

The craziness of X, Y and Z stereotyping

It time to stop continually stereotyping generations (GenX, GenY, GenZ and Baby Boomers) as if everyone in them is the same. . . . Continue reading

Where have all the babies gone?

Our recent issue of our Leisure eNewsletter included the article, Where have all the babies gone, that discusses the continuing baby bust, the continuing decline in the birth rate since 2007 that has resulted in the birth of 4.9 million … Continue reading

Nascent new technology will be a game changer

Live streaming 360 virtual reality isn’t just an exciting new technology. It’s a new type of media and a game changer that has high potential to change the way we live, especially our leisure lives. Continue reading

First mover gets better by default

Back in November, in my blog, First mover doesn’t succeed unless its also best mover, I compared two first mover community-leisure center (CLV) chains that are rolling out centers across the country, Main Event Entertainment with its new model, and … Continue reading

First mover doesn’t succeed unless its also best mover

The conventional wisdom is that first to market can establish a stronghold in the market, a first mover advantage, making it difficult for later entrants to capture market share. However, a first mover advantage is never a sure thing. Being a first mover at the expense of being the best mover will often lead to a competitive disadvantage. Continue reading

Pokémon Go introduces a new disruptive entertainment technology

Pokémon Go introduces a totally new disruptive technology to the consumer entertainment landscape Continue reading

Eatertainment webinar rescheduled for next Wednesday

The eatertainment webinar has been rescheduled for 1 PM Easter Standard Time, next Wednesday, February 17th. Continue reading

Free webinar on eatertainment this Wednesday

Free webinar on eatertainment this Wednesday Continue reading

The Tchotchke Index is down, but has discretionary spending on OOH entertainment turned the corner?

The Tchotchke Index is down, but other consumer spending is up. What does this mean for location-based leisure venues? Continue reading

Decrease in licensed drivers; its implications

A just released study by The University of Michigan Transportation Research Institute shows that there has been a continuous decrease in the number of people with a driver’s license across all age groups over the past three decades. The younger … Continue reading

America – a no vacation nation

The percent of Americans not taking vacations is not good news for any location-based leisure venues that cater to vacationers, whether they are out-of-town on a trip or on a staycation at home. Continue reading

Looking back and looking forward at the FEC industry

Looking back through the history of the family entertainment center industry and predictions of what the future holds for its success. Continue reading

BECs still prisoners of the past

So here’s the problem with using the name BEC or hybrid bowling center for these mixed-anchor centers that include bowling. . . Continue reading

Is Chuck E. Cheese’s the Blockbuster Video of the Eatertainment Industry?

Greg Casale, the head chef at CEC, tells the press that a desire to attract Millennial mothers is behind the menu change. “Her kids know it’s a fun place to go, but Millennial moms want to provide that great experience without sacrificing for themselves,” he says. . . .Greg Chef, your new menu is still so in the past. It’s a 2005 menu in 2015. . . Continue reading

Webinar: How Digital is Disrupting the Entertainment Landscape

Join this Wednesday’s webinar on how digital is disrupting the entertainment landscape. Continue reading

It’s no longer about targeting the middle class

Back at the end of the 20th Century when indoor family entertainment centers (FECs) first took off, they targeted the middle class as their primary customer. Society has changed a lot since then. . . The middle class is no longer the target market of choice for location-based entertainment (LBE) of all types, including what are broadly termed as family entertainment centers (FECs). Continue reading

FECs and LBEs now facing new competition

Now along comes another form of competition to FECs and LBEs. . . Continue reading

Daily fantasy sports coming to family entertainment centers

Fantasy sports is not exactly something you would associate with a family entertainment center (FEC). That is about to change in the near future with the acquisition of Major League Fantasy (MLF) by Latitude 360 . . . Continue reading

Mother Facebookers high in FoMO

Now along comes some data that indicates that FoMO may be strongest among mothers with children under 18. . . Continue reading

Americans still stuck in no-vacation land

62% of Americans said they wouldn’t be taking a vacation this summer at all Continue reading

Changes to the importance of work and leisure

We dug into the survey data to see if the Great Recession had any impact on how people in the U.S. value work and leisure. Continue reading

Where does pizza at FECs and Chuck E. Cheese’s fall in the four pizza groups?

Most FECs need to wake up and get with it, or they will see drastic revenue declines no different than Chuck E. Cheese’s has seen over the years due to their behind the times, non-adult appealing pizza. Continue reading

Digital video & media increasingly consuming our leisure time

Here’s some of the latest data on the disruptive growth of digital video viewing and changes to the use of other types media. Continue reading

Parents pan Chuck E. Cheese’s food and experience

Each year National Restaurant News and WD Partners conduct a national Consumer Picks survey of restaurant customers’ top brands. This year’s survey included 42,196 consumer responses on 172 brands. This year’s survey rated 111 limited-service restaurant chains and Chuck E. Cheese’s came in . . Continue reading

Update on location-based entertainment spending trend

Our company has been tracking the long-term trend in location-based entertainment spending that has shown a decline started around the turn of the century. We now have new, more current data thru June 2014 . . . Continue reading