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Author Archives: Randy White

About Randy White

Randy White is CEO and co-founder of the White Hutchinson Leisure & Learning Group. The 31-year-old company, with offices in Kansas City, Missouri, has worked for over 600 clients in 37 countries throughout the world. Projects the company has designed and produced have won seventeen 1st place awards. Randy is considered to be one of the world's foremost authorities on feasibility, brand development, design and production of leisure experience destinations including entertainment, eatertainment, edutainment, agritainment/agritourism, play and leisure facilities.

Randy was featured on the Food Network's Unwrapped television show as an eatertainment expert, quoted as an entertainment/edutainment center expert in the Wall Street Journal, USA Today, New York Times and Time magazine and received recognition for family-friendly designs by Pizza Today magazine. One of the company's projects was featured as an example of an edutainment project in the book The Experience Economy. Numerous national newspapers have interviewed him as an expert on shopping center and mall entertainment and retail-tainment.

Randy is a graduate of New York University. Prior to repositioning the company in 1989 to work exclusively in the leisure and learning industry, White Hutchinson was active in the retail/commercial real estate industry as a real estate consultancy specializing in workouts/turnarounds of commercial projects. In the late 1960s to early 1980s, Randy managed a diversified real estate development company that developed, owned and managed over 2.0 million square feet of shopping centers and mixed-use projects and 2,000 acres of residential subdivisions. Randy has held the designations of CSM (Certified Shopping Center Manager) and Certified Retail Property Executive (CRX) from the International Council of Shopping Centers (ICSC).

He has authored over 150 articles that have been published in over 40 leading entertainment/leisure and early childhood education industry magazines and journals and has been a featured speaker and keynoter at over 40 different conventions and trade groups.

Randy is the editor of his company's Leisure eNewsletter, has a blog and posts on Twitter and Linkedin.

Our April Leisure eNewsletter is now available

Our April Leisure eNewsletter has these interesting and informative articles: There are only five ways to grow a location-based business New hayride safety standards The pandemic’s economic divide and the impact of inflation on discretionary consumer spending Downtown Flavortown Pigeon … Continue reading →

Our March Leisure eNewsletter is now available

This month’s issue looks at what past and current trends indicate the “new normal” may be for out-of-home entertainment in the post-pandemic world. It’s for sure we won’t be going back to the pre-pandemic 2019 normal. The two-year pandemic has … Continue reading →

The February edition of our Leisure eNewsletter is now available 

Articles: The popularity of golf-tainment The post-pandemic future of out-of-home entertainment Leisure and sports time used by Gen X and Millennials; differences across time https://www.whitehutchinson.com/news/lenews/2022/february/

What they fail to explain about vaccines, Delta, and masks

It’s disappointing that the Federal government, especially the CDC, and the press are doing such a poor job of informing us about the factors that affect the risk of catching the new more dangerous Delta variant and what we really need to do to stay as safe as possible. Continue reading →

No, the pandemic hasn’t ended. It’s still having a significant impact on indoor family and children’s venues

Parents continue to be concerned about attending indoor leisure venues with younger children that don’t require masks. Continue reading →

Update on the current surge and comfort going out

Is the current surge a temporary phenomenon? Are regulars more likely to return? Continue reading →

Comfort going out continues to increase, but beware of the un-masked un-vaccinated

As comfort going out increases, mask mandates are still important for entertainment and arts venues. Continue reading →

Comfort continues to increase for out-of-home leisure activities

A return to normal, but a new one might not be that far away. Continue reading →

How the CDC has failed us and probably hurt the economic recovery

The CDC, in their new short-sighted new mask guidance, may very well have prolonged the pandemic and its toll on Americans as well as slowed the economic recovery for many location-based businesses, including entertainment and cultural ones. Continue reading →

The importance of human connection to Americans’ happiness

Post-pandemic, many people will find their happiness by maintaining their social connections with family and friends at home and less than in the past at location-based leisure venues. Continue reading →

More on the importance of a mandatory mask requirement

Here’s some more current data on peoples’ beliefs and behaviors concerning masks. Continue reading →

How vital are mask mandates for location-based leisure venues?

Here’s the latest research on whether location-based leisure venues should still have mandatory mask requirements. Continue reading →

Marketing in today’s world to personal brands; perception matters more than substance

This is something every business should consider in their marketing. Continue reading →

The relationship of loving to cook, getting the Covid vaccine, and visiting restaurants

The implications of people who love/like to cook being almost twice as comfortable getting the Covid-19 vaccine compared to people who don’t like to cook. Continue reading →

The consumers that went into the pandemic aren’t the same ones coming out

The consumers that location-based leisure venues knew in 2019 are gone and never coming back, even when things are fully open. Continue reading →

This may increase Wave 4 Covid infections

When I was digging deep in the April 2-4 Harris poll for any interesting new insights, some data jumped out at me. It indicates there is a definite risk of a significant widespread surge in Covid infections even as vaccinations are proceeding at a fast pace. Continue reading →

Will vaccinations create a roaring rebound to attending in-person events?

What affect will vaccinations have on the return to in-person events, including dining in restaurants and attending entertainment and cultural events? Continue reading →

The light at the end of the tunnel is getting brighter

As infections decline and vaccinations increase, comfort in going to restaurants and out-of-home entertainment & arts is trending upward. Continue reading →

Is a return to out-of-home entertainment and its previous normal on the horizon or a mirage?

Major changes that took place with consumers during the pandemic will have a long enduring impact on the post-pandemic location-based entertainment competitive landscape. Continue reading →

Some bad and some good news

Here’s some bad and good new about people returning to out-of-home entertainment and arts venues Continue reading →

The latest on the comfort visiting out-of-home entertainment & arts

Here’s the latest survey results on adults’ comfort visiting different out-of-home entertainment venues right now. Continue reading →

Don’t miss ShowUp starting on Monday

ShowUp, a 3-day virtual conference for the location-based entertainment industry, is something you don’t want to miss out attending. Continue reading →

Will we need post-coronavirus resocialization lessons?

Will we need post-coronavirus resocialization lessons? Continue reading →

Changes in restaurant foot traffic by state a possible indicator of changes in attendance for out-of-home entertainment and arts.

Changes in restaurant foot traffic by state a possible indicator of changes in attendance for out-of-home entertainment and arts.
Continue reading →

We’ve re-activated our Leisure eNewsletter today with articles on 27 trends that will reshape location-based entertainment & arts in the post-pandemic era

We’ve re-activated our Leisure eNewsletter today with articles on 27 trends that will reshape location-based entertainment & arts in the post-pandemic era. Continue reading →

An update on when we might reach herd immunity and post-pan normality

Although the percentage of Americans who will need to become immune to Covid-19 to reach herd immunity may be higher than originally anticipated, a new survey on the willingness to get vaccinated indicates it still appears plausible in 2021. Continue reading →

The other side of accelerated economic inequality – Americans who have become better off during the pandemic and its implications for out-of-home entertainment & arts

There will be two Americas in the post-pandemic world. There will be the people currently going through financial hell and there will be Americans who have become better off during the pandemic. Continue reading →

Millennials reach all-time high in comfort going to many out-of-home entertainment and arts venues

Millennials reach all-time high in comfort going to many out-of-home entertainment and arts venues.
Continue reading →

When will the out-of-home entertainment and arts industry recover?

Here’s discussion and my projections on when and to what extent the out-of-home entertainment and arts industry will recover. Continue reading →

When will we be able to take our masks off and return to normalcy? – part 2

Here are several caveats to if and when we might reach herd immunity based on the Pfizer and Moderna Covid-19 vaccines. Continue reading →

When will we be able to take our masks off and return to normalcy?

When can we stop social distancing, take our face masks off and again safely return to school, workplaces and public places to socialize, party, play, be entertained, shop, exercise and dine and drink? Continue reading →

Prepare for the 21st Century’s roaring 20s. The human desire to socialize and have fun IRL will survive the pandemic.

If history is a guide, we should eventually make it to our own Roaring 20s when consumption and out-of-home socialization will come back with a vengeance Continue reading →

The surge in coronavirus infections is causing increased concern for in-person gatherings and public activities

The surge in coronavirus infections is causing increased concern for in-person gatherings and public activities Continue reading →

Will increased cooking at home, restaurant takeout, and meal delivery become the post-pandemic future normal? If so, what are its implications for location-based entertainment?

How the pandemic has changed our dining behaviors and its impact on our post-pandemic dining and visits to location-based entertainment venues. Continue reading →

Hometainment’s impact on the post-pandemic entertainment landscape

When the risk of the coronavirus finally disappears, will our current levels of hometainment continue or will our out-of-home entertainment return to its 2019 levels? Continue reading →

Using slices of Swiss cheese to make people feel safe from catching the coronavirus at public places?

The coronavirus is an existential threat for getting people to participate in public activities. How Swiss cheese to make them more comfortable to attend. Continue reading →

Virus infections spike, comfort levels visiting public activities, including LBEs, drops

The current surge in coronavirus infections is decreasing the number of people comfortable visiting location-based entertainment, including FECs. Continue reading →

What can the comfort of returning to concerts tell us about the comfort of returning to other type LBEs?

Research on concert attendees offers insights on who is most likely to return to location-based entertainment, including FECs. Continue reading →

Covid-time restaurant preferences and concerns

While people’s food and drink preferences are continually changing, some things remain the same as pre-pandemic for dining out during the coronavirus, while others have changed. Continue reading →

The great location-based entertainment decimation event

The pandemic and its continuation into 2021 are a genuine existential threat to location-based entertainment and FECs. Continue reading →

The gentrification of marriage and weddings and the popularity of farm venues

Growing trends – gentrification of marriages and farm-based weddings and receptions. Continue reading →

Comfort levels going to public places creeping up

Since lows in August, comfort levels going to different out-of-home public activities is now creeping up Continue reading →

Covid-19 accelerates the socioeconomic bifurcation of out-of-home entertainment and arts

If you thought the 2019 out-of-home entertainment and arts market was gentrified, just wait for how gentrified the post-pandemic market becomes Continue reading →

Covid’s impact on pumpkin time out-of-home public activities

Lots of people are going stir-crazy and craving some sort of ‘safe’ out-of-home entertainment they can visit. This fall it look like agritainment/agritourism will be the winner. Continue reading →

Increase in work-at-home creates a shift in site selection strategies for location-based entertainment

More people working at home has shifted site selection strategies for location-based entertainment. Continue reading →

A shift in parents’ emotional drivers and the meaning of family time

The pandemic as accelerated a trend that began several years ago – parents increasingly putting themselves first instead of their kids as their Gen X parents did.
Continue reading →

The false dawn – a vaccine will get us back to normal

Unfortunately, most government and public-health officials are not preparing the public and businesses for the likely scenario following when a vaccine for coronavirus is available. Continue reading →

The gap in comfort between millennials and all adults starts to widen for some activities.

We’re seeing an uptick in Millennials’ comfort visiting different out-of-home entertainment and cultural activities Continue reading →

Location-based entertainment venue food & drink during the Covid-era

LBEs that make the guest dining and drinking experience as safe and positive as possible and broadly communicate their health and safety measures to guests will be able to maximize their attendance and revenues during these trying times. They might even get a competitive leg up on restaurants, peoples’ top choice to return to. Continue reading →

There’s a nesting trend underway

Location-based entertainment and cultural venues face new headwinds from the nesting trend. Continue reading →

When will people return to restaurants, museums, and location-based entertainment?

The data indicates that we won’t be getting back close to 2019 levels of visitation and attendance at out-of-home dining, social, cultural and entertainment activities any time soon. Continue reading →

Will Uber-Bunkering, an acceleration of a decades old trend, stay uber post-pandemic?

Time at home has been on the increase for decades. The pandemic has caused an abrupt and dramatic acceleration of that trend. Now, almost all socialization, entertainment and cultural activities take place at home. Post-pandemic, will things go back to the old normal? Continue reading →

People’s comfort returning to out-of-home activities continues its decline

People’s comfort returning to out-of-home activities continues its decline Continue reading →

People’s comfort returning to out-of-home activities on the decline

Here’s the most current poll results on people’s comfort levels and intentions on returning to out-of-home leisure activities. Continue reading →

Should location-based leisure businesses have strict mandatory face mask requirements?

This blog contains a lot of data from research and polls on the face mask requirements location-based leisure businesses should adopt to become the most successful during corona-time. Continue reading →

How Covid-19 is reshaping the out-of-home leisure competitive landscape

The pandemic has reshaped the competitive out-of-home leisure competitive landscape, changing the leisure activities people will choose to do. Continue reading →

A little corona levity

A little corona levity Continue reading →

What does death of the buffets mean for location-based entertainment?

What does death of the buffet mean for location-based entertainment? Continue reading →

Less than 1/3rd of previous bowlers are ready to return

Due to the coronaviruses, less than 1/3rd of previous bowlers are ready to go bowling again Continue reading →

The illusion that a vaccine is the magic bullet to the post-pandemic era (and if it is, the timeline is much longer than anticipated)

The illusion that a vaccine is the magic bullet to the post-pandemic era (and if it is, the timeline is much longer than anticipated)
Continue reading →

Comfort for visiting leisure, entertainment and cultural destinations continues to decline

Morning Consult has been polling Americans every two weeks on their comfort levels of engaging in different out-of-home leisure activities. For every activity tracked, the comfort level was on an upswing into the second week in June, after which it … Continue reading →

The post-Covid out-of-home entertainment competitive landscape

Pre-Covid LBE and FEC business models are all facing a true existential threat. Their existing business models will all suffer accelerated Darwinism if they don’t adapt and innovate for the new post-pandemic future with customers who are fundamentally different than the ones we knew before. Continue reading →

Is Chuck E. Cheese’s bankruptcy a bellwether for the decimation of the LBE/FEC industry?

The Covid-19 pandemic has been devastating for the location-based entertainment (LBE) industry. Why I predict that at least 30% of FECs will go out of business and be permanently closed by the end of 2021, perhaps sooner. Continue reading →

Increasing concern about Covid-19 impacting attendance at entertainment and cultural venues

Multiple polls show an increase in Americans’ concerns about the coronavirus outbreak and fear of getting sick. The worsening situation is sure to slow or postpone the reopening of entertainment and cultural venues of all types, including family entertainment centers (FECs)
Continue reading →

Consumers’ comfort visiting leisure activities falls with Covid-19 infection surge

Consumers’ comfort levels visiting leisure and entertainment activities has declined with the Covid-19 infection surge. Continue reading →

What’s the future look like for movie theaters?

Both AMC and Regal, respectively the country’s largest and second-largest theater chains, are set to reopen in the coming months to the extent that different lockdown regulations permit. But they, along with all the other movie theaters in the U.S., … Continue reading →

What impact will the Covid-19 pandemic have on births?

If you thought all the people stuck at home with their romantic partners during the lockdown and/or self-quarantining would reverse the trend and lead to a baby boom, you are probably wrong based on the lessons from history and what researchers are predicting. Continue reading →

It’s a long road ahead for location-based entertainment to recover to pre-pandemic business levels

There’s been a lot of press coverage on consumers returning to reopened restaurants, location-based entertainment (LBE) and other businesses. Yes, the trend is up with increasing attendance. However, moving up from zero attendance doesn’t mean you will soon be at 100%. Here’s what all the polls and research is telling us about a recovery. Continue reading →

To recover the fastest, location-based businesses need mandatory mask wearing

Now that businesses are being allowed to reopen, they need to make sure they are doing everything possible to attract customers back as soon as possible. In the coronavirus era, that includes a new criterion, “Is it safe to visit? … Continue reading →

Peoples’ Covid-19 fears and its impact on out-of-home entertainment & dining activities

Following is some very recent polling data that I sorted through from multiple sources on the current state of consumers’ fears that they or a member of their family will catch coronavirus and the impact of this fear on their … Continue reading →

Who will be the first to return to which out-of-home leisure/entertainment activities?

Here’s my latest research and thoughts on which customers will be the first to return, to which out-of-home entertainment/leisure activities, and at what frequency. Continue reading →

When will people return to out-of-home entertainment and dining based on their income, education, generation & age?

Here’s some very recent data on when adults expect to return to restaurants and out-of-home (OOH) entertainment and cultural venues based on their incomes, education, generation and age. Continue reading →

When, if ever, will location-based entertainment become profitable again?

There are a number of factors that will determine when LBEs will be profitable again including the share of the population at high risk of Covid-19. Here’s the latest data and predictions. Continue reading →

The economics of operating location-based entertainment in corona-time

As stay-in-place orders are lifted, reopening LBEs will face financial challenges. Continue reading →

Covid-19 is accelerating the migration of entertainment & socializsation to the metaverse

The acceleration of our use of virtual entertainment and socialization during the pandemic will have a long-term impact on out-of-home entertainment. Continue reading →

What out-of-home activities consumers are now willing to do?

We’re seeing improvement in the percent of consumers ready to return to out-of-home entertainment, but it isn’t where we need to be. Continue reading →

What will make people comfortable returning to your business?

What health and safety practices will make people feel most comfortable to return to your business while the coronavirus is still out there? Continue reading →

Readiness to return to out-of-home entertainment, arts and dining based on income and education

A May 5-9 poll gives us insight on whether and how peoples’ incomes and education will affect how soon they will return to restaurants and location-based entertainment and cultural attractions. Continue reading →

Who’s ready to return to out-of-home entertainment and cultural experiences?

Now that states are starting to allow businesses to open and the lockdown is winding down, will people return to out-of-home (OOH) entertainment and cultural experiences? Our company has access to a large number of national U.S. polls with very current data. So, I dug into the data of some of them to see what people are saying. Continue reading →

The accelerated digitalization of place is disrupting the real estate landscape

It was first back in 2015 in our company’s Leisure eNewsletter that we wrote about the growing trend of the digitalization of place – that the internet and digital technology is making it possible to acquire things or to have experiences at-home … Continue reading →

The inconvenient truth – almost all location-based entertainment business models are now obsolete

Our company prides itself in using research to identify trends and guide our clients to future-proof their location-based entertainment centers (LBEs), which includes the categories of family entertainment centers (FECs), social eatertainment venues and agritainment/agritourism farms. As they say in … Continue reading →

Will no longer doing some things we used to do pre-Covid become a permanent habit?

While bunkered down at home, I’ve been taking long walks everyday whenever the weather permits. Here in Kansas City in the Spring, it’s a great time to take walks as all the greenery is emerging. Winters here are very gray. … Continue reading →

Will your entertainment or cultural venue be ready for the post-lockdown guests?

Now is the time to start thinking about what changes need to be made to both facility design and operations to attract the post-lockdown consumer. Continue reading →

A nightclub virtual experience with conspicuous leisure value

Virtual entertainment experiences are starting to take on the conspicuous leisure value of out-of-home ones. Continue reading →

Predictions on the post-pandemic location-based entertainment landscape

What will the post-pandemic out-of-home entertainment competitive landscape look like? Continue reading →

The impact of virtual entertainment experiences during the lockdown on the post-pandemic entertainment landscape

What might the long-term impact be on our out-of-home entertainment behavior once the corona-crisis is over? Continue reading →

Free 13-part webinar on building the perfect business plan

Build A Business just started a free 13-part daily webinar on building the perfect business plan in 13 slides. Continue reading →

The post-pandemic future of America’s location-based entertainment

The coronavirus is likely to devastate large portions of the location-based entertainment industry. Businesses that survive should expect a less-saturated market with a changed consumer base and market size. Continue reading →

The out-of-home entertainment blood bath

There is massive over expansion of out-of-home entertainment options occurring in many markets. At the same time, in-home entertainment options are becoming more alluring. Jim Kessler, owner and operator of two Lasertron venues, just posted a blog on what it … Continue reading →

Digital disruption changes industry definitions

This year two major trade organizations changed the definition of their industries. Both are telltale signs of the major digital disruption that is occurring to all types of out-of-home (OOH) B2C businesses, including OOH leisure and entertainment.  According to the National … Continue reading →

The overexpansion of CLVs, especially FECs, is sheer folly

It’s really getting hard to understand if there is any sanity left in the out-of-home (OOH) community leisure venue (CLV) industry, especially for developers of the classic formula family entertainment centers (FECs). We’re seeing daily announcements of all types of … Continue reading →

Are you appealing to the Conscientious Consumer? Budweiser does.

Offering the coolest bowling or entertainment and/or the tastiest, trendiest burger or flatbread no longer cuts it. Continue reading →

Dave & Buster’s continues its decline

Yesterday Dave & Buster’s reported record revenues in the third quarter, up 12.9%. Sounds all rosy, but it really isn’t when you drill down into the results. The revenue increase is attributable to an increase in the number of stores. … Continue reading →

Household spending at community-based entertainment and restaurants exceeds spending in the year 2000

Household spending at community-based entertainment venues and restaurants exceeds spending in 2000. Continue reading →

The craziness of X, Y and Z stereotyping

It time to stop continually stereotyping generations (GenX, GenY, GenZ and Baby Boomers) as if everyone in them is the same. . . . Continue reading →

Where have all the babies gone?

Our recent issue of our Leisure eNewsletter included the article, Where have all the babies gone, that discusses the continuing baby bust, the continuing decline in the birth rate since 2007 that has resulted in the birth of 4.9 million … Continue reading →

Nascent new technology will be a game changer

Live streaming 360 virtual reality isn’t just an exciting new technology. It’s a new type of media and a game changer that has high potential to change the way we live, especially our leisure lives. Continue reading →

First mover gets better by default

Back in November, in my blog, First mover doesn’t succeed unless its also best mover, I compared two first mover community-leisure center (CLV) chains that are rolling out centers across the country, Main Event Entertainment with its new model, and … Continue reading →

First mover doesn’t succeed unless its also best mover

The conventional wisdom is that first to market can establish a stronghold in the market, a first mover advantage, making it difficult for later entrants to capture market share. However, a first mover advantage is never a sure thing. Being a first mover at the expense of being the best mover will often lead to a competitive disadvantage. Continue reading →

Pokémon Go introduces a new disruptive entertainment technology

Pokémon Go introduces a totally new disruptive technology to the consumer entertainment landscape Continue reading →