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Movie Attendance Continues its 12-Year Decline

Hollywood has reported that North American 2014 movie theater attendance dropped 6% from the previous year and box office revenue declined by 5%. Actually, the decline is greater when we adjust for an increasing population; per capita attendance declined by one-fourteenth (-7.1%). This is the continuation of a twelve-year decline from its peak attendance in 2002 when the average North American went to the movies 4.9 times. In 2014, it was down to 3.6 times. Over those twelve years per capita attendance has declined by more than one-fourth (-27%) and box office ticket revenue has declined by 13%.

movie box office 2000-2014 attendance ticket price copy

We’ve been following cinema’s decline for many years. Every year Hollywood reports declining attendance, they attribute it to the poor quality and draw of movies that year, the lack of blockbuster films. That is rather hard to believe when it’s a decline spanning over a decade. And you can’t really blame it on the Great Recession, as the decline started back in 2003, almost five years before the economic turndown. And although the middle class is becoming more economically squeezed than ever, moviegoing is the most economical form of out-of-home entertainment there is at an average ticket price of just over $8.

Truth be told, there are much more fundamental reasons why moviegoing is on the decline. It has a lot to do with the fast growing digital entertainment and social media competition. Movies are no longer the only game in town. We now have smartphones, tablets, large screen HD TVs and instant video and movie streaming. We have increasingly higher quality television programming. We have instant entertainment anywhere. The lure of digital devices is keeping people away from cinemas.

Brooks Barnes at The New York Times says the real problem is generational, “(In the past) young ticket buyers traditionally turned out weekend after weekend – with the quality of the films mattering less than the opportunity to fraternize. But this group is staying home more often.” Nielsen reports that during the first three quarters of 2014, Americans aged 12 to 24 saw 15% fewer films in theaters compared to the same period in 2013. In 2013, the number of frequent moviegoers between the ages of 18 to 24 fell by 17% according to the Motion Picture Association of America.

Moviegoing has lost a lot of its social currency with the younger generations. It has also lost a lot of its social appeal. The younger generation wants to share the experiences they are having with not only the people they are with, but also with their social media friends. You’re not allowed to talk, text or post on social media at the movies.

What we are seeing is the growing attractiveness of High Convenience – instantly accessible, enjoyable and low and no cost digital entertainment and social media – while the Fidelity of moviegoing has not increased enough to offset that increasingly attractive alternative. The higher the Convenience of digital entertainment and social media becomes, the higher of Fidelity of real world experiences needs to become to be competitive.

A few theater chains are raising the Fidelity of moviegoing. One example is AMC Theatres, which has pulled the standard movie seats out of a number of theaters and replaced them with lush electric recliners to counter the comfort of sitting in lounge chairs at home while you watch a movie or binge-watch a Netflix series. This decreased the theater seating count by two-thirds. AMC also added reserved seating when you buy your ticket on-line. They also added food and beverage, including alcohol. The result is a significant increase in attendance. AMC understands that the moviegoing experience needs to be more than just the film, it’s the Fidelity of the entire experience of devoting around 2.5 hours of your limited leisure time to being in the theater, and that doesn’t count the time to travel there.

The declining attendance that is happening to moviegoing is happening to just about every type of out-of-home entertainment. Participation and average household spending on almost all types of location-based entertainment is on a long-term decline that started back in the early 2000s, just like moviegoing. However, just like AMC Theatres, there are players who have learned how to be successful in a smaller market by increasing the Fidelity of their experiences. Examples include TopGolf and Punch Bowl Social that we wrote about in this month’s issue of our Leisure eNewsletter.

About Randy White

Randy White is CEO and co-founder of the White Hutchinson Leisure & Learning Group. The 26-year-old company, with offices in Kansas City, Missouri and Doha, Qatar in the Middle East, has worked for over 500 clients in 33 countries in North and Latin America, Africa, Asia, Europe and the Middle East. Projects the company has produced have won sixteen 1st place awards. Randy is considered to be one of the world’s foremost authorities on feasibility, brand development, design and production of entertainment, eatertainment, edutainment, play and leisure facilities. Randy was featured on the Food Network’s Unwrapped television show as an eatertainment expert, quoted as an entertainment/edutainment center expert in the Wall Street Journal, USA Today, New York Times and Time magazine and received recognition for family-friendly designs by Pizza Today magazine. One of the company’s projects was featured as an example of an edutainment project in the book The Experience Economy. Numerous national newspapers have interviewed him as an expert on shopping center and mall entertainment and retail-tainment. Randy is a graduate of New York University. Prior to repositioning the company in 1989 to work exclusively in the leisure and learning industry, White Hutchinson was active in the retail/commercial real estate industry as a real estate consultancy specializing in workouts/turnarounds of commercial projects. In the late 1960s to early 1980s, Randy managed a diversified real estate development company that developed, owned and managed over 2.0 million square feet of shopping centers and mixed-use projects and 2,000 acres of residential subdivisions. Randy holds the designations of CSM (Certified Shopping Center Manager) and Certified Retail Property Executive (CRX) from the International Council of Shopping Centers (ICSC). Randy is also a partner in Eatertainment Venues 4.0, a company that is developing eatertainment venues, and a co-Regent and presenter at the 14-year-old Foundations Entertainment University, a 3-day long training seminar for the family entertainment center industry. He has authored over 100 articles that have been published in leading entertainment/leisure and early childhood education industry magazines and journals and has been a featured speaker at conventions of over 20 different leisure trade groups. Randy is the editor of his company's Leisure eNewsletter, has a blog and tweets.
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