(Lunch tickets may be purchased in advance)

Are You “REMARK”able?

“Remark”able  Guest Experiences … Everyday!

Facilitate each guest visit as a singular opportunity to create a “Remark” able experience, so that each individual feels special … just like it was his or her birthday.

   Learn how to facilitate each guest visit with the goal of creating a remarkable experience, so that every individual feels special ... just like it was their birthday.  Plan and implement ways to personalize guest visits, by showing you care, making them feel important and engaging them into an experience more meaningful than a mere visit.  High touch, human interaction ties positive feelings and memories into each experience.  Guests love to tell their stories, over and over.  Attendees interact together, and walk away with ideas and systems for their entire team to duplicate these warm, welcoming feelings everyday.  Your family entertainment center, amusement park, retail, restaurant or leisure business will be the talk of the town, when guests walk out saying … "Wow" I can't believe they did all that ... just for us." 

A “Remarkable” Experience Course Highlights Business with heart. Way beyond service basics. Creating the “WOW” and personalizing the guest experience. Get purple … becoming unique and charging more for it. Let the experience advertise for you. “Sensorizing” the environment. Draw out emotions –adding “care” back into your business. Relationships last – the little things are the big things. Workshop – Create systems to integrate   Interaction everyday   Make everything a game with MPE (Mary Poppins Effect)   Creating a show   Facilitating personalized experiences

“A few years ago, my family was “chosen” out of 10,000 guests at Disney World, for a personalized remarkable experience.  We still tell the story of “Scoops” and the pin trading game he played with us.  And that was over five years ago.  My kids still look for Scoops, every time we go back.  Personal interaction will set your business apart, and build strong, long lasting, memorable experiences.” Frank Price   FL Price & Assoc./Birthday university   “FREE” Full Day Workshop to be announced Orlando FL Location: Rosen College of Hospitality Management School (UCF) 9907 Universal Boulevard (behind Orange County Convention Center) Limited to 100 Attendees Max 3 Attendees Per Company  (Attendees must be registered, a $50 deposit will be taken to hold each seat and later refunded at door) (Lunch tickets may be purchased in advance)

It’s Free (a $249 value) with your invitation from any one of the participating Sponsors!